Shipping Policy
Shipping Information
At Dr.Mom, we aim to provide efficient and reliable shipping services for our valued customers. This Shipping Policy outlines the details of our shipping methods, delivery times, and other important information related to your orders.
Order Processing
Orders placed on our website are typically processed within 1-2 business days. Our processing times may vary during high-demand periods or due to unforeseen circumstances. We will notify you promptly if there are any delays in processing your order.
Shipping Methods
We offer a range of shipping options to meet your needs:
Standard Shipping: Our standard shipping option delivers your order within : 2-5 Days
Express Shipping: For faster delivery, we offer an express shipping option that delivers your order within 2-5 days.
International Shipping: We also provide international shipping services to select destinations. Shipping times for international orders may vary.
Shipping Fees
Shipping fees are calculated based on your chosen shipping method, the weight of your order, and your delivery location. You can view the shipping fees during the checkout process before confirming your order.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.
Delivery
We partner with reliable courier services to ensure safe and timely delivery within 2-5 days of your orders. However, please note that delivery times may be affected by factors beyond our control, such as weather conditions, holidays, or customs procedures for international orders.
Delivery Address
Please ensure that your shipping address is accurate and complete to prevent any delivery issues. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Shipping Restrictions
Certain products, such as pharmaceuticals, may be subject to shipping restrictions based on local laws and regulations. We do not ship restricted products to areas where they are prohibited.
Shipping Updates
We are committed to keeping you informed about the status of your order. If you have any questions or concerns about the delivery of your order, please contact our customer support team at care@drmom.in or call us at +91-9953972990.
Returns and Exchanges
As a pharmaceutical company, we do not offer returns or exchanges for health and safety reasons. Please refer to our Return Policy for more information.
Contact Us
If you have questions or need further assistance regarding our Shipping Policy, please contact us at:
Company Address: D103 Sector 108, Noida 201304
Customer Phone No.: +91-9953972990
Support Mail I'd: care@drmom.in
We appreciate your trust in Dr.Mom and strive to provide you with a seamless and secure shopping experience. Thank you for choosing us for your healthcare needs